Access Request

All fields marked with an asterisk (*) are required.

Organisation details

  • (Please tick if you are delivering a program activity on behalf of a Lead Organisation)
  • E.g. Agreement Id, Activity Id, Organisation Id
  • (If you are a delivery partner, please provide your Lead Organisation's Funding Identifier)

Data Exchange Role

Important note: Data Exchange access can be created and managed by Organisation Administrators in the Web-based portal. Requests for access submitted to the Data Exchange Helpdesk may take up to 10 business days to process.

Outlets and Activities will not be assigned to Organisation Editor and Organisation Viewer roles by the Data Exchange Helpdesk. This will need to be done in the Data Exchange by an Organisation Administrator within your organisation.

Level of Access

Data Exchange
  • Organisation Administrator: allows a user to read and create records, and manage user access within your organisation. As the highest level of access, Organisation Administrators will automatically be granted full access to all Outlets and Program Activities within an organisation. Providers using Bulk File Upload will require Organisation Administrator.

  • Organisation Editor: allows a user to read and create records. This level of access is the most appropriate for data entry staff.

  • Organisation Viewer: allows a user to view Data Exchange records only.
Specialised Access
  • System Account: used for transferring data from a third party software application using Web Service interface.

User details

  • Must enter 10 digits

Conditions of Data Exchange User Access

  • Individual user account and password security is provided to access the DSS IT resources. User accounts and passwords must not be disclosed or shared with other people.
  • Information stored on the Data Exchange is protected under the Privacy Act. Access to records is on a need to know basis and information should only be accessed for the purpose(s) under which it was collected.
  • Actions prejudicial to security may result in access being suspended or ceased without notice.
  • Everyone with access to DSS IT resources have particular responsibilities in respect of:
    • Password security. No-one is to attempt to bypass or defeat DSS' IT security system.
    • Everyone is responsible for maintaining the integrity of software and hardware under their ownership and ensuring that its condition does not prejudice the integrity of DSS' propriety or licensed software or hardware.
  • At login, I agree to share first name, last name, email and my organisation’s ABN with DSS via Digital Identity and Relationship Authorisation Manager (RAM).
  • I agree to notify DSS of any changes to my personal information in my user profile.
  • I agree to comply with the requirements of the Privacy Act 1998.
  • I agree to enter data into DEX that is accurate and up-to-date, to the best of my knowledge.
  • I agree to correct or delete any incorrect data, where possible, as soon as practicable after I become aware of any issues.
  • I agree to notify DSS of any privacy and cyber security breaches as soon as practicable after I become aware of the issue.
  • Date: 12/04/2024
  • The form must be completed in full and submitted to your manager for approval before it can be sent to the Data Exchange Helpdesk for processing.